Chime Pro (2nd Generation)-Connects but weak signal

Reading people with similar issues but from over a year ago, hoping something has been done to correct. I am on my second Chime Pro after calling technical support and them telling me it was a faulty first unit. I have an eero 6 network, 3 other ring devices (4 including a bridge), and every time I go to set up the new Chime Pro it tells me "connected but weak signal move closer to router". It's 2 ft from the main router. It has to be something with the eero network or the 2.4 ghz/5 ghz switching. Does anyone have an answer or do I just need to give up?