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Chime not connecting to new wifi

Hi. I changed my internet provider this week so had to change the WiFi for the ring doorbell. However the (Plug in) ring chime now does not work, the re-set button doesn’t flash when I press it (5 and 20 seconds I have tried) for me to take it through the stages of connecting to the new internet provider. Any ideas?

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14-08-2020 08:25:59

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