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user_a6d80f
Accepted Solution
chime has stopped working
troubleshooting
Since yesterday the chime has suddenly stopped working. It keeps flashing blue light and the Ring app says the chime is not connected. I have tried following the instructions on the app to reconnect it by pressing the rest button -5/15/30 seconds but it never enters the flashing Green state. It goes solid green to flashing blue always. Is there anything that can be done or is the device dead?
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10-03-2025 05:33:46
Responses (1)
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Justin_Ring
Hi @user_a6d80f. You have tried all the troubleshooting steps I would have recommended for a Chime not going into setup mode. The next best step is to give our support team a call for further assistance. https://ring.com/support/contact-us/call?hasLangChanged=true
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12-03-2025 04:39:31
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