‎Chime (2nd generation) not working

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user66112

Chime (2nd generation) not working

troubleshooting

cs-support

chime

My 2nd generation chime has recently stopped working. I tried to reconnect it but when I press the button on the side, no light shows. When plugged in there is no light on the front of the chime any more.

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11-11-2023 07:37:52

Responses (2)

J
Justin_Ring
Hi @user66112. If your Chime is unresponsive, try the following steps: - Plug it into a different outlet to see if it makes a difference. - Factory reset it by pressing and holding the setup button on it for 20–25 seconds. If you have tried these steps and your Chime is still unresponsive, give our [support team](https://support.ring.com/hc/en-us/articles/360036196372) a call for further assistance.
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13-11-2023 07:27:05
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S
system
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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13-12-2023 07:27:59
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