1st generation chime not working - no light
My 1st generation chime has stopped working. It has no light at all. I have tried plugging it in to different sockets. I have tried resetting it by pressing the button on the side for 30 sec. I have tried restarting my router. There is a code - P1-73. I have tried to reconnect the wi fi a few times but nothing works. It appears to be completely dead. Can anyone help please?
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18-09-2023 11:46:24
Responses (4)
- C
The main troubleshooting steps available for the Ring Chime are to plug it into a different outlet, and reset it by holding down the button on the side for 15 seconds. If you've completed these steps, and the Chime is still unresponsive, please follow up with our social support team @Ring on Facebook, X, or Instagram for further assistance.
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28-03-2025 08:20:31
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Justin_Ring
Hi @Kazsafc. You have tried all the troubleshooting steps I would have recommended for an unresponsive Chime. The next best step would be to contact our [support team](https://support.ring.com/hc/en-gb/articles/213608406) for further assistance.
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19-09-2023 10:53:24
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