Worst Customer Service

Ring.com has the worst customer service out of any company I've had the opportunity to work with. I've been on at least 10 calls with them trying to get a price match sorted and in the end they always have to "escalate" the ticket and whatnot. It's been an extremely frustrating experience working with the customer service and it has been a headache trying to figure it out with them. It seems like nobody seems to know what is going on over there and they're completely lost when it comes to dealing with a customer issue. I'm not sure if it's always been like this, but Ring has stooped to the lowest of the low in my list.