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M
Windows 10 doesn't show devices
windows

Hi thereMy devices all show up fine on my iOS apps, but no devices show up on the Windows App. Why is this please?Many thanksMax

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12-08-2021 13:44:31

Responses (2)

  • C

    Hi @max1000000. Thank you for sharing your experience with us regarding the Ring Windows app. The reason you are not seeing your new devices in the Windows app is because it no longer receives device or feature updates, though they will continue to receive critical security and bug updates. We suggest using [Ring.com ](http://ring.com/) to view your devices on a desktop computer. The team here is continuously working to add features to improve your [Ring.com ](http://ring.com/) experience. Thank you for being a great neighbor, please let us know if you have any additional questions. :)

    1

    12-08-2021 19:17:25

    • U

      very disappointed. i am trying to view a critical event on something besides by iphone.

      0

      01-04-2023 18:01:52

        T

        Hi @user41149. You can view your critical event on Ring.com. You can also download the event and view it on any compatible device.

        0

        03-04-2023 19:28:52

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