English

Help

Community Home

Categories

Discussions

Sign Up

General Topics

Not sure where to look? Browse general posts, topics, conversations and more.

U

user58184

Verification issue
two-step-verification
cs-support

I’m having trouble reviving my verification code. I can’t get it through as I don’t have access anymore to my old number. I don’t know how else to verify it to my new device

208 •

0 •

0 •

12-09-2023 19:49:57

Responses (1)

  • C

    Caitlyn_Ring

    Hi @user58184. If you're unable to receive the verification code to log into your Ring account, we have an alternative verification method outlined in [this](https://support.ring.com/hc/en-us/articles/360058578911) Help Center article. Once you're verified and logged back in, you'll be able to update your phone number on your Ring account. For any other questions or concerns with your account access, feel free to get in touch with our [support team](https://support.ring.com/hc/en-us/articles/213608406#callus).

    0

    •

    14-09-2023 18:23:50

    •

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Community Resources

    Community Guidelines

    About Ring Community

    Ring Help

    Most Helpful Members

    View All

    ©2024 Ring LLC or its affiliates

    PrivacyLicensesTerms of Service