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Unable to update Payment details
Has anyone had issues trying to update their card payment details, loaded the account in both Chrome and Safari on a Mac, when you try to update the details it just defaults back to first payment details window so I cannot enter new card details, must be a bug in the UI
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30-04-2020 08:55:37
Responses (3)
- C
Hi @user20188. To update your payment method, you can follow the steps below:1. Log in to your account on [Ring.com.](https://ring.com/users/sign_in)2. Select **Account** > **Manage Account**.3. Next to My Payment Method, select **Update**.4. Select **Replace My Payment Method**.5. Select **Change For All Plans**.6. Enter your payment information and select **Continue**.Your payment method has been updated, and your Ring Protect subscription will be charged to this card from now on. For more information on updated your payment method, check out our Help Center article [here](https://support.ring.com/hc/en-us/articles/360001197003-Add-Change-or-Remove-Payment-Method-for-a-Ring-Protect-Subscription). :)
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10-08-2022 15:57:51
- C
Edit: tried it out on Edge with same result. I also tried to update via the app but there is no admission to paymant there.Hi, i got issuse when replacing expired credit card. I managed to remove my exored card. When i try to update a ned card this is wjhat happens when i click "add": I have tried several times on latest Chrome without VPN. Please advise
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24-05-2023 06:57:18
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Bee808
Same here. Been trying the last few days...
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19-05-2020 20:35:11
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