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UK Returns
battery-video-doorbell

Hello - I was just wondering if I could initiate a returns process here? The help pages stated that I should post this on the community board. Many thanks in advance.

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16-05-2021 07:40:06

Responses (2)

  • C

    Hi @a.a23. The Community is actually a neighbor-to-neighbor forum rather than a direct line to support. For a return, you'll want to reach out to our support team directly so they can help get that process started. You can give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. :)

    0

    17-05-2021 03:40:06

    • M

      Did you manage to contact Ring support ?

      0

      08-06-2021 10:29:40

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