The camera does not record

Question

I have a subscription for a year, but the cameras do not work, I had a problem with the internet, and I entered the address again, but a message appears to me that I do not have a subscription

Chelsea_Ring · Answer

Hey @Shjwisdom. To get this matter addressed, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.

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The camera does not record

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