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R
Spouse changed my access, to the cameras and the app altogether a while ago during an argument, and as a resident owner shouldn’t i get full access to the an account that is attached to that house without having a new invite, and her knowing?
hardwired-video-doorbell
My rights and privacy are being violated with permanent recording devices being accessed, shared, hacked , sold etc. there should be 100% automatic instantaneous accesses and support individually those who reside there, not as couples and invites from, parters, or another person just because they registered a device first etc.
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23-10-2022 05:23:36
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Tom_Ring
Hi @Rob_Burree. This Help Center article [here](https://support.ring.com/hc/en-us/articles/115005235186-Controlling-Ring-Devices-With-Users-and-Roles) will outline the roles for Owners and Shared Users. Support team members can only assist authorized account Owners. If there is a personal matter that is playing a factor in this, it will need to be resolved, as our support team cannot assist with this.
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25-10-2022 18:22:57
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