General Topics

Not sure where to look? Browse general posts, topics, conversations and more.
R
Smoke-CO detector "Device Replacement Needed" while device seems to be operating?
installation

# Question I'm seeing the following. Is this an issue on my side? If so what should I do? # Issue After the seemingly successful installation of a smoke-CO detector to ring.com, I see "Device Replacement Needed" red letters on both smoke and CO sensors on ring.com. I do see battery status. I have not tested activating the smoke/CO detection (during the installation, it did beep at the right time). ![Screenshot_20211016-162803|468x500](upload://jQhws2uLJ0gzzbjWMljgaeyi1C0.png) # Environment - Device in question is this [First Alert Z-Wave Smoke Detector & Carbon Monoxide Alarm, Works with Ring Alarm, 2nd Generation (amazon.com)](https://smile.amazon.com/gp/product/B08FFB233Y/ref=ppx_yo_dt_b_asin_title_o04_s00?ie=UTF8&psc=1), which I believe is the same one that ring.com recommends. Bought in August 2021 on amazon.com. - Upon hooking the device to ring.com, I chose "Set Up a Device" -> "Security" -> Alarms" -> "Smoke Carbon Monoxide Alarm (2nd gen)"

2184

0

3

16-10-2021 09:04:33

Loading...
Loading...
Loading...Loading...Loading...Loading...Loading...Loading...Loading...
Loading...
Loading...Loading...Loading...Loading...Loading...Loading...Loading...
Loading...
Loading...Loading...Loading...Loading...Loading...Loading...Loading...

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Most Helpful Members