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U
Shipping to the Czech Republic
shipping
cs-support
Hi - I'd like to make use of the current sale to order some cams, but it appears that Czech Republic has been removed as a shipping destination in both the EU Ring store and Amazon.de Ring store. Is this a bug or is CZ no longer a supported shipping destination? I ordered a doorbell from the store earlier this year with no issues. CZ is still listed as a supported country for the app. Thanks

644

0

2

25-05-2023 12:07:16

Responses (8)

C
Hi @user46180 . What item are you trying to order? If you can, please also share a screenshot of what you see on your end when you try to put the Czech Republic as the shipping destination, just ensure any personal information is covered.

0

25-05-2023 07:40:43

U
Hi there, the issues persists across browsers and devices and it doesn’t matter which product I have in my basket. I have attached a screenshot where you can see that CZ is absent from the list. I did check my purchase history and the last item I had shipped to cz was at the beginning of the year. Thanks ![image|230x500](upload://qM1XhKweiAySC7OxPpxO0wUaIBa.jpeg)

0

25-05-2023 09:31:59

U
Hi, can you give us some feedback, why Ring stopped shipping products to Czech Republic, please? Thanks

0

26-05-2023 07:08:54

U
Hi, I have the same problem, checked by other Ring Users and the same problem - even if we have Protect Plan active, no possibility for shipping to Czech republic.

0

26-05-2023 08:14:28

U
Hi, my last order from the Ring site was August 2022. It's a poor show if they're quietly dropping support for this country.

0

26-05-2023 08:21:52

B
I have same problem :frowning:

0

26-05-2023 03:15:38

U
I tried using Apple Pay as this will allow me to enter a Czech address. Unfortunately it wouldn’t allow me to complete the purchase. I’ve heard nothing back on the ticket I raised and didn’t get a reply from a distributor contact I was given by customer service. I think it’s safe to assume that shipping to CZ is no longer a possibility for whatever reason.

0

30-05-2023 10:37:31

U
It's not just Czech Republic... I just talked to support. They are now only shipping to 12 EU nations ... This sucks big time ..as I invested heavily in the Ring Ecosystem ...

0

30-05-2023 11:16:55

U
I ordered some cameras through Amazon with delivery to Czech Republic, but no discounts, no 10 % from Protect plan.... Did they tell you why they stopped deliveries here?

0

31-05-2023 05:43:56

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