General Topics
Not sure where to look? Browse general posts, topics, conversations and more.
U
Shipping to the Czech Republic
shipping
cs-support
Hi - I'd like to make use of the current sale to order some cams, but it appears that Czech Republic has been removed as a shipping destination in both the EU Ring store and Amazon.de Ring store.
Is this a bug or is CZ no longer a supported shipping destination? I ordered a doorbell from the store earlier this year with no issues. CZ is still listed as a supported country for the app.
Thanks
649 •
0 •
2 •
25-05-2023 12:07:16
Responses (8)
U
Hi there, the issues persists across browsers and devices and it doesn’t matter which product I have in my basket.
I have attached a screenshot where you can see that CZ is absent from the list.
I did check my purchase history and the last item I had shipped to cz was at the beginning of the year.
Thanks
0
25-05-2023 09:31:59
U
Hi, I have the same problem, checked by other Ring Users and the same problem - even if we have Protect Plan active, no possibility for shipping to Czech republic.
0
26-05-2023 08:14:28
•
U
Hi, my last order from the Ring site was August 2022. It's a poor show if they're quietly dropping support for this country.
0
26-05-2023 08:21:52
•
U
I tried using Apple Pay as this will allow me to enter a Czech address. Unfortunately it wouldn’t allow me to complete the purchase.
I’ve heard nothing back on the ticket I raised and didn’t get a reply from a distributor contact I was given by customer service.
I think it’s safe to assume that shipping to CZ is no longer a possibility for whatever reason.
0
30-05-2023 10:37:31
•
U
It's not just Czech Republic... I just talked to support. They are now only shipping to 12 EU nations ...
This sucks big time ..as I invested heavily in the Ring Ecosystem ...
0
30-05-2023 11:16:55
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Caitlyn_Ring
0
25-05-2023 07:40:43
•