Ring Protect and new indoor security camera

I already had Ring Doorbell and an external Stick up Cam covered on Ring Protect. I recently bought another powered stick up cam for indoors. I kept getting prompts to get Ring Protect, but of course already have this. It's now saying no videos are being saved for the new camera. I can't call at present as I'm away, so how do I get this added on? Is this a ruse to force me into paying more for the product I have? Thanks