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R
Ring Pro Doorbell - It Dings & Eventually Dongs

Okay, my subject line is the only way I can describe it :) Just installed a new doorbell chime and the Ring Pro Doorbell. I press the Ring Doorbell, and inside the home, the new doorbell will "Ding" - I hear a very slight buzz sound from the doorbell chime, and then about 10 seconds late it goes "Dong" Did not replace the existing (but old - very old) transformer. Looking for suggestions to have a normal sounding chime :) Thanks in advance

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26-10-2019 12:41:59

Responses (1)

  • C

    Can you please confirm your Pro is set to Mechanical in the App, @RandolphChad ?

    1

    28-10-2019 04:31:43

      R

      @Jennifer\_Ring, sometimes the easiest fix is the most simple :) Thank you. I switched the setting in my phone app to "mechanical", saved, re-tested, and it works properly. Thank you again!! Chad

      1

      28-10-2019 10:49:58

      C

      Great to hear! Thanks for letting us know :)

      0

      29-10-2019 06:59:46

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