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user_2ad556
Accepted Solution
Ring doorbell 3
troubleshooting
How do I fix the time on my time stamped videos. It is like 6 Hours different from the live feed time
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07-07-2024 08:22:30
Responses (2)
- C
Hi @user_2ad556. Our team is aware and looking into this concern. The timestamp displayed on video playback is in UTC, which is why it does not match your timezone. Once we have any updates, we'll share them here.
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09-07-2024 12:35:09
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Uany updates yet? Reinstalled ring app-still shows hours ahead......Thank you, Laura
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09-07-2024 01:04:08
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Caitlyn_Ring
This issue has been resolved in app version 3.74.1. Check the app store to see if you have an update available for the Ring app. Please keep in mind that app updates are performed on a slow rollout, so you may not see an update available yet. Thanks for your patience.
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10-07-2024 11:59:59
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