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Replacing my doorbell, Protect Basic plan
troubleshooting
wireless-security-cameras
ring-protect-plans
My original Ring doorbell has some issues so I have bought a newer replacement. How can I remove the old doorbell and add the new doorbell to my Protect Basic plan?

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24-11-2023 05:06:18

Responses (2)

T
Hi @PeterHUK. You'll find information on removing the Ring device [here](https://support.ring.com/hc/en-us/articles/4402853726356-Deactivating-a-Ring-Doorbell-or-Security-Camera-). For your Ring Protect Plan, you can manage that on Ring.com. You'll cancel your old plan and subscribe to a new one. You will receive a prorated refund based on the amount of time used.

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28-11-2023 04:32:53

S

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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28-12-2023 04:33:27

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