General Topics
New 'improved' video download experience is a disaster
Hello, I used to use the Ring App on Windows 10 but got migrated to the 'web app' per Ring's latest changes. I was looking forward to being able to batch-download 50 videos at a time, instead of the former limit of 20. However I am seeing now that anytime I try to download more than 10 or 12 at a time, the download ends up failing with 'Network Error.' Basically my browser downloads **almost** the entire Zip file, and fails at the last moment. Example:  If I try to 'Resume' it just fails again, so no help there. I've tried two different browsers (Brave and Firefox), and also tried with Parallel Downloading enabled in Brave; none of it makes any difference. I appreciate the *offer* to download a large # of videos, but unfortunately this is a DOWNGRADE because **in effect** the batch size is even smaller than before! Is anyone else experiencing this? Is there any fix, or can someone at Ring please investigate this? This is a mess.
3062 •
3 •
21 •
09-07-2022 02:34:19
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates