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U
Never Again - Disappointed with Ring! 5+ years later!
hardwired-video-doorbell
troubleshooting
cs-support

I have purchased over 20 Ring products since 2019 and have subscribed to their professional plan from day one. Unfortunately, at least one-half of the devices I bought - possibly more - have stopped working. What is most frustrating is that many of them failed just after the warranty expired! A coincidence? To make matters worse, Ring is now doubling its annual subscription fee from $99 to $199 while offering little to justify the increase. Meanwhile, the quality of Ring cameras continues to lag behind the competition. If you are considering alternatives, check Eufy products. I’m done with Ring. Unless they true-up the value of their services which is no more than 50% what I've been paying now. Otherwise, c'est la vie!

20

3

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12-03-2025 02:22:38

Responses (2)

  • T

    Hi @user_e74163. I would like to let you know, the if you are subscribed to the Ring Home Premium Plan, you have an extended warranty on all of your devices. So if you have multiple devices that are having issues, you can ask for assistance with them here, or send us a private message on Facebook, Instagram or X @Ring.

    0

    13-03-2025 02:38:11

    • U

      Same here, switch to Eufy doorbell and cameras. NO SUBSCRIPTION. Just get a 4tb Hardrive and you good for 30 or more days playback. Cheaper from the start till the end.

      0

      21-03-2025 10:24:02

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