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Network traffic destinations?
Hello, I have read https://ring.com/support/articles/xws8s/Protocols-and-Ports-Used-by-Ring-Devices which outlines the network-ports that Ring-devices use. However, in our corporate environment, in addition to the ports I also need to specify the destination URLs or IP-addresses/ranges that the devices need to access. Is this information available somewhere? Thanks in advance!
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04-09-2024 11:50:17
Responses (1)
- U
Thanks Justin, but I don't have any issues with the device or its connectivity per se. My problem is that I need to inform my corporate on which destinations the device will talk to, or they will not open the firewall for me so I can make use of the device. I just don't understand why this is not public information and written in the article mentioned above? Surely these details must be known by the Ring-team?
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06-09-2024 08:54:44
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Justin_Ring
Hi @user_522618. I do not have that information available. However, if you are having issues connecting the Ring devices to the Wi-Fi network at your location and the basic troubleshooting steps have not worked, give our support team a call for further assistance.
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05-09-2024 07:36:05
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