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Money taken from my Bank Account
Good morning, I noticed that you took a payment of £80.00 from my account yesterday (30/11/20) without giving me any prior advance OR warning OR sending me an invoice in advance. You will no doubt tell me that this was/is in you T&C's when i first signed up!?! Do you always do business in this way and treat your customers like this? Look forward to hearing from you.
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01-12-2020 06:17:59
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Marley_Ring
Hi there, @JohnMBurke. You've reached the Ring Community, a neighbor to neighbor forum offering a positive environment for neighbors to share ideas and help on another. While there are Community team members, this is not a support channel. As this is a public forum, and we value your security and privacy, any account or billing related inquiries are best handled with our support team. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
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01-12-2020 03:30:26
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