General Topics
Not sure where to look? Browse general posts, topics, conversations and more.
Is it possible to reconnect a disconnected device remotely?
Hey, I recently bought an indoor camera to keep an eye on my apartment while I'm out of state. It recently went offline due to my internet gateway going down. I suspect that there was a power surge or outage. I was able to restart my gateway remotely and now my WiFi is up. Is it possible for me to reconnect my camera remotely? In the Ring app, I clicked the "Reconnect This Device". It then asked if my wifi network name or password has changed, I clicked "No, It Hasn't". It then brings me to a Troubleshoot Connection screen.
4029 •
0 •
0 •
21-09-2020 20:10:01
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates