I repeatedly get emails saying my Ring Protect Basic Payment Was Unsuccessful.

Question

I repeatedly get emails saying my Ring Protect Basic Payment Was Unsuccessful. I log into my account to verify my credit card information is correct each time. I even tried to create a new payment method but I am unable to enter information for a new credit card I logged in today and now it says I have no payment method and I am still unable to enter a new payment method.

Tom_Ring · Answer

Hi @user_2ded67. For this concern, I suggest reaching out to our support team directly. They be able to deep dive into this and see what the problem is, and correct it. Please send us a private message on Facebook or X @Ring or give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.

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I repeatedly get emails saying my Ring Protect Basic Payment Was Unsuccessful.

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