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T
i am waiting for my chime pro replacement.
its been about a month. support said they would send one over. your chat is unavailable and I cannot find a support email. THank you
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22-04-2020 04:18:52
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Chelsea_Ring
Hey @thefyrehead. You will need to contact our support team over the phone [here](https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch). This will ensure you can get in touch with our Account Logistics Department, who can look over your replacement order and see why it has not gotten to you yet. Please be advised that due to our limited support, this needs to be done over the phone, at any of the numbers listed [here](https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch).
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22-04-2020 05:10:36
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