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How to RE-activate a previously DE-activated Ring doorbell camera?
troubleshooting

A web search for "DEactivate ring doorbell" easily locates the following support article: https://ring.com/support/articles/26il9/Deactivating-a-Ring-Doorbell-or-Security-Camera But no instructions exist for RE-ACTIVATING the device. WHY? It only makes logical sense that RE-activation instructions be included immediately following the DE-activation instructions! What if a user de-activates by mistake, then changes their mind?   This is obviously a problem because there are multiple Community posts where people have struggled with re-activating devices: https://community.ring.com/conversations/ring-video-doorbell/how-do-i-reactivate-my-doorbell-camera/663600a3168e5500c478ae75 https://community.ring.com/conversations/ring-security-cameras/reactivating-a-camera-that-was-deactivated/658044d251f6e6fe78873579 https://community.ring.com/conversations/ring-video-doorbell/reactivate-a-deactivated-camera/6580456951f6e6fe789032d6

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13-09-2024 02:13:03

Responses (1)

  • C

    Hi @user_8690a4. There is no reactivate option. To use your Ring Doorbell again, you will need to walk through a new setup in the Ring app using the steps under Set Up a Device. 

    0

    16-09-2024 05:28:46

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