How to get actual help?

My address on the map is wrong. The street address is correct but where it is on the app is wrong. This is not a me not knowing how to enter adress problem it’s a problem with their maps. \\When I enter the issue it directs me to community forum like it’s a me being an idiot problem. Nope it’s a them not giving an easy to to submit a ticket problem. \\So this I guess is why I have to come to the community forums to ask how to submit a ticket. Wow you can’t use d()a()m()n?