General Topics
How hell is it so hard to talk to a human?!
I have spent way too long trying to find a human being to speak to about my faulty doorbell. I WAS considering a subscrption but NO ONE would ever return my emails! And the stupid doorbell doesn't work properly! It's so sensitive a butterfly only has to flap past and pass gas for me to get a constant stream of notifications going through my phone. And there is now way for me to make it less sensitive!. I have physical disabilities and getting this doorbell was supposed to make it easier for me. But not only am I getting notifcations for no reason other than a bird flew over head and it's falling defecation set off the sensor, it take so long to load on my phone that by the time I have video up who ever it was is already gone. I will seriously not be recommending this to anyone.
1339 •
0 •
2 •
11-05-2020 03:20:37
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Joshow
I know exactly what you’re talking about!! This company is unbelievable!!! I have repeatedly (for days) tried purchasing the $10/month plan but it keeps saying it’s the wrong address and it isn’t! I’ve called multiple times and there’s no way to get out of the automated system loop. Furthermore, I an email several days ago about this and haven’t heard back yet!! It ridiculous that i bought and installed all of this Ring equipment but can’t use it!!!!!! I’m so angry! I don’t care if there’s a “pandemic,” you can still answer emails and phone calls!!
1
11-05-2020 06:57:38
•