Responses (4)

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Eagle328
They can be reach below. I do not have the answer. Call Us US: +1(800) 656-1918 (24/7) US: +1(888) 981-8993 (Español - 24/7) INTL: +1(310) 929-7085 (24/7)
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11-02-2020 16:38:43
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relativityboy
One would think it's a pretty basic feature for a "premium camera security & doorbell" site. Alas, no.They seem to have stopped innovating a while back and are kinda stuck. People will probably abandon them for Nest Hello for 2-way doorbells and go back to local security cameras (eufy for example). I have five ring devices, paying for premium with all of them and even have another-one in the box. Even then I'm thinking about abandoning Ring for something that offers more capability and easier long-term storage for the videos I care about.
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29-03-2020 23:40:01
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pdewolf
It looks to me that they just don't want you to download all your data. It would be easy to implement. It would be a win-win since it would allow us to delete them all from the cloud and free up their servers. They probably want to control the videos themselves so they can force you to share links instead so they can steal and mine your connections and make you do their marketing for them. I find that really unethical. They don't even acknowledge that they won't let you download multiple videos at a time.
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14-05-2020 15:50:12
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GeorgeS
I am amazed that Ring is so narrow minded and hasn't figured out a way for customers to download multiple videos at once. And I mean more than the current 20 or upcoming 50!. I could deal with500 at a time, but 50. You must be joking! I have 1700+ videos to download across multiple cameras, and downloading 20 at a time is a time consuming exercise.Ring obviously couldn't care less about customers. Sell the devices and who cares from then on!How about doing some customer research guys. So shameful you haven't done any.Get it together management.
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08-06-2022 18:53:44
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