General Topics
Not sure where to look? Browse general posts, topics, conversations and more.
R
Help please!
Hi, recently got rid of internet extender that doorbell was connected to and replaced with another. Went through set up and said it was updating firmware and is now blinking blue 5 times, stopping then doing it again after about 30 seconds. Can’t factory reset Ring doorbell after trying to look how to. Hopefully video will play. Any suggestions how to fix?
683 •
0 •
0 •
28-09-2020 08:28:19
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Tom_Ring
Hi @Robbo13. What model Doorbell do you have? Typically, you will hold the Setup Button down for 20 seconds to reset your Doorbell. After that, just follow the steps in this [Help Center article](https://support.ring.com/hc/en-us/articles/360034825092-How-to-Reconnect-Your-Ring-Device-to-Wifi-or-Change-Your-Wifi-Network) to reconnect your Doorbell to wifi.
0
29-09-2020 03:43:11
•