Extremely Disappointed with Ring (Edited per community guidelines)

I recently purchased the most expensive bundle from Ring, expecting exceptional service to match the premium price. However, I was shocked to find out that free installation is only offered with cheaper bundles, even though I spent a significant amount on the top-tier package. I contacted (Edited per community guidelines) hoping for a resolution, but the experience was incredibly frustrating. Instead of offering a solution or exploring other options to help me as a new customer, the supervisor immediately suggested sending me a return shipping label. There was no effort to understand my concerns or find a way to retain me as a customer. It was disappointing to be treated this way after investing in the highest-tier package. As a new customer, I expected some form of accommodation or flexibility, especially when purchasing a premium product. Unfortunately, Ring’s (Edited per community guidelines) was quick to push me toward a return without attempting to keep my business. This experience has left me feeling undervalued as a customer, and I am incredibly dissatisfied with how my issue was handled. I truly hoped for a better experience given the price I paid, but instead, I am left questioning whether Ring truly values its customers.I was charged by UPS $15.00 to ship all the products back that came in 2 separate boxes where they only sent me 1 shipping label. Let's see how long they will refund my money and reimburse my $15. After this, I won’t be recommending Ring to anyone, as I no longer feel confident in their service or products.