General Topics

Not sure where to look? Browse general posts, topics, conversations and more.

U

user_0836a3

Accepted Solution
Email changed. Cannot access account anymore.
troubleshooting
wireless-security-cameras

My email changed and now i cannot access as owner to ring camera. Also the Wi-Fi is changed, and i need to change that, but because email verification is not working, it is not possible. How to proceed?

179

2

0

24-09-2024 10:47:57

Responses (1)

  • C
    Accepted Solution

    Hi @user_0836a3. If you're logging in on a different phone or browser, you should be sent a two-step verification code via SMS. Once you're logged in, you can update your email address. If you are unable to receive your verification code, we have an alternative method for users located in the US or Canada. Should none of these options work, please contact our support team directly for assistance gaining access to your Ring account.

    0

    25-09-2024 14:48:53

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members