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user_0836a3
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Email changed. Cannot access account anymore.
troubleshooting
wireless-security-cameras
My email changed and now i cannot access as owner to ring camera. Also the Wi-Fi is changed, and i need to change that, but because email verification is not working, it is not possible. How to proceed?
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24-09-2024 10:47:57
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Caitlyn_Ring
Hi @user_0836a3. If you're logging in on a different phone or browser, you should be sent a two-step verification code via SMS. Once you're logged in, you can update your email address. If you are unable to receive your verification code, we have an alternative method for users located in the US or Canada. Should none of these options work, please contact our support team directly for assistance gaining access to your Ring account.
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25-09-2024 14:48:53
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