General Topics
Not sure where to look? Browse general posts, topics, conversations and more.
U
user_0836a3
Accepted Solution
Email changed. Cannot access account anymore.
troubleshooting
wireless-security-cameras
My email changed and now i cannot access as owner to ring camera. Also the Wi-Fi is changed, and i need to change that, but because email verification is not working, it is not possible. How to proceed?
193 •
2 •
0 •
24-09-2024 10:47:57
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Caitlyn_Ring
Hi @user_0836a3. If you're logging in on a different phone or browser, you should be sent a two-step verification code via SMS. Once you're logged in, you can update your email address. If you are unable to receive your verification code, we have an alternative method for users located in the US or Canada. Should none of these options work, please contact our support team directly for assistance gaining access to your Ring account.
0
25-09-2024 14:48:53
•