Complaints proceedure

Question

I have been unknowingly paying £49.99 for many months/ years and not able to fully access my account or cameras. I have 3 ring devices. Not happy. How do i complain?? Any help welcomed!!

Caitlyn_Ring · Answer

Hi @user_ee002e. You can manage your Ring subscription at any time from Ring.com. Why are you unable to access your Ring account? You can log in either at Ring.com or on the Ring app using your email address and password. If you let me know what issue you're having with accessing your account, I can help find a solution.

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