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Cellular backup with self monitoring
Hello, I use the self monitoring option with my ring and noticed that it does not include cellular backup. I was wondering if I got the ring protect plus plan, is there an option to turn the monitoring off but still keep the cellular? I was told from customer support that cellular backup only works with monitoring enabled but when checking the forum here I found this: https://community.ring.com/t/how-to-switch-alarm-to-self-monitoring/183 This is from 2019 so I am not sure if that is till the case. I don’t mind paying the subscription but I do not want to have the monitoring enabled. TIA
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04-08-2021 03:09:45
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Tom_Ring
Hi @SK5551. The Cellular Backup is only a feature that can be used while in Professional Monitoring. If you are in Self Monitoring, your Ring Alarm will go Offline in the event you lose an internet connection. This Help Center article [here](https://support.ring.com/hc/en-us/articles/115005322066-Understanding-Monitoring) has more information about Self Monitoring.
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06-08-2021 11:23:52
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