English

General Topics

Not sure where to look? Browse general posts, topics, conversations and more.
T
User Solution
Closed
Bulk clear of Event History
event-history
app-settings
troubleshooting

I would like the ability to bulk delete history events. If this is already possible please advise me how? Ideally I would like to delete all the events for a day or within a date/time range. Cheers

11406

0

4

22-02-2020 01:08:58

Responses (3)

  • U
    User Solution

    It is very easy but it took a while for me to know how! I had to ask Ring but they were great to help me. Here is what you do: Tap on the ☰ menu in the upper left. Tap on Devices. Tap on a Ring device. Tap on Event History. Tap on the Pencil icon in the upper right. Tap on any videos that should be deleted. Tap on Delete at the top. Tap on Delete again to confirm.

    2

    13-03-2024 07:31:29

      T

      Hi @user195053. Thank you for sharing this information!

      1

      14-03-2024 07:19:53

  • M

    Good question @TheDirger! This is possible through the event history list in the Ring app. Once you are viewing the classic event history list, swipe right and it should display check boxes. Here you can select multiple events at once to bulk delete, or you can even select the delete all option, which will delete all events. I recommend downloading your most important videos prior. I hope this helps! :)

    1

    24-02-2020 05:47:03

      T

      Sounds great and just what I wanted. Unfortunately I have just cleared the history so will need to get a screen full to test it. I only have one event at the moment and the right swipe doesnt do anything.. but thats not surprising... I'll let you know. Cheers.

      0

      24-02-2020 06:17:21

      T

      I have more than a screen full of events now and tried the right swipe in the event history list screen. Unfortunately it didnt work. I am running a Sony Xperia XZ3 running Android 10.. Please advise...

      0

      25-02-2020 03:36:37

      C

      @TheDirger Are you trying to clear your Ring Alarm event history? Sorry if there was any confusion, but Ring Alarm event history cannot be deleted at this time, but will autodelete after 60 days. The only event history that can be deleted will be on your Doorbells/Cams.

      0

      25-02-2020 05:55:54

      T

      I want to clear the motion notifications from my ring doorbell. Currently I can only delete individually which is a pain...

      0

      26-02-2020 09:11:42

      C

      @TheDirger What kind of device are you using? If you have an iOS device, you can go into the Ring app and delete all motion events, as this is something I can see on my phone. If you go into the app's main menu \> then select devices \> your Ring Doorbell \> Event History \> person running icon (Motion only) \> Edit (at the top right) \> then you can select multiple events or select "delete all" at the bottom right. This may be the same steps as the Android interface as well, so I hope this helps!

      0

      26-02-2020 04:40:35

  • S

    This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

    0

    13-04-2024 07:20:42

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members