General Topics
Not sure where to look? Browse general posts, topics, conversations and more.
R
Bought a Brand New Ring - says I need to transfer ownership
app-settings
cs-support
I bought a Ring device new from my local Home Depot. In setting it up, it’s claiming I need permission from its previous owner. Is it possible that this was returned to the store after the fact and now I’m stuck waiting for two weeks? What other options are there?
582 •
0 •
1 •
17-10-2021 11:05:00
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Tom_Ring
Hi @Robertcleach. If you purchased this device form Home Depot and you are getting an ownership error, I suggest returning it to Home Depot. It is absolutely possible that this was returned and put back on the shelf by mistake.
0
18-10-2021 05:16:30
•