General Topics

Not sure where to look? Browse general posts, topics, conversations and more.
U
Billing and shipping address not matching
app-settings
troubleshooting
cs-support

My order keeps getting cancelled because the shipping and billing address are not matching. Anyone know how I can avoid this. Or could I order with the my matching addresses and then change where it ships to after it ships?

7

2

0

12-03-2025 04:19:42

Responses (1)

  • J

    Hi @user_37e2ca. It is best you give our support team a call for further assistance with your concern.  https://ring.com/support/contact-us/call?hasLangChanged=true

    0

    13-03-2025 05:05:17

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members

    T

    TonyMan

    1

    User
    Solution

    L

    LordP666

    1

    User
    Solution

    Z

    Zeroroadkill1

    1

    User
    Solution