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Battery fully charged
app-settings
Hi I have had this problem of battery for a three weeks and I keep charging the battery and I swap the battery with other devices but the device keep telling me it is low on battery while I know the battery is fully charged since I tested it on other devices . What can I do
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10-02-2025 10:21:35
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Caitlyn_Ring
Hi @user_1e0ae5. Which Ring device is this? You can find the device name on the Device Health page in the Ring app. After inserting the fully charged battery, try using the reboot option to reboot the device. This should force the Device Health page to update with the latest battery percentage.
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11-02-2025 10:26:38
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