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FL
Arm/Disarm notification question
app-settings
troubleshooting

I have a specific question I haven't been able to find the answer to. I am new to Ring and have a few cameras on a house I purchased for my daughter and her friends to live in at college. So far I have been able to navigate though the app and get things customized the way I want. The only thing I haven't been able to find........Is there a way to stop the notifications when the mode is changed from disarmed to away or from away to disarmed etc? Once the kids move in I don't want to be getting a message/alert every time they arm or disarm the cameras. I plan to keep the app on my phone while they are there in case I need to check something but don't need to be alerted if they turn it on or off.

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28-06-2023 12:46:41

Responses (3)

  • T

    Hi @flyin-lowe. You can configure your Alarm Alerts in the Ring app. To do this, navigate to the Settings menu > Alert Settings > Alarm > PUSH > Mode Updates. I hope this helps.

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    30-06-2023 03:21:11

      FL

      I do not have the alarm, only the doorbell camera. When I go to the settings in my app I have general settings which includes name, address, sos. and then have location settings which include modes, geofence, shortcuts, shared access, and neighbors settings. I scrolled through those and am not seeing and "push" or mode updates? Are the directions you mentioned above specific to the doorbell camera?

      0

      01-07-2023 03:18:30

      T

      Hi @flyin-lowe. My apologies. The information I gave you was only relevant to the Ring Alarm system, which also uses Modes.

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      03-07-2023 08:35:19

  • FL

    No worries, thanks for taking the time to help. Hopefully someone can chime in and let me know if this notification can be shut off on the camera's in "modes" or not.

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    06-07-2023 01:49:07

    • C

      Hi @flyin-lowe. No, there is no Alarm Alerts setting under the Settings menu if you do not have a Ring Alarm system set up. I'd recommend adding this suggestion to our [Feature Request](https://community.ring.com/c/products/24) board, which we use to gather and share new ideas with our teams here. Thank you for your feedback!

      0

      06-07-2023 05:29:37

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