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Alarm tripped during exit countdown?

When I set the alarm at my back door exits it begins the cou down sequence, but as soon as I open the door the alarm goes off. I cant figure out why it's not working properly. Any ideas? As you can see in the screenshot the alarm went off within the minute of setting the alarm. I have a 60 second countdown.

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14-03-2020 04:11:36

Responses (1)

  • E

    Make sure that the door sensor is set to main door. Also, make sure any motion detectors near your door are set to entry way. You can find these in the device settings.

    1

    14-03-2020 04:17:53

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