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Address Off Grid & Can't Complete Setup In The App
Hi, I live in Chile and we live at an address off the grid. So because of that the address I put into the app is not coming up. Also when I select manually enter it asks me for my location and I give access, but then it just brings me back to the initial screen asking to put my location in. I am not able to get past the add your location part of the process to link up my sensors, and thus nothing is working. How do I get around this issue?
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02-10-2020 15:49:43
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Tom_Ring
Hi @jhawtin. Are you trying to setup a Ring Alarm? Right now, the only regions that support the [Ring Alarm](https://support.ring.com/hc/en-us/articles/360029632472-Technical-Specifications-for-Ring-Alarm-Devices) are North America, The UK and The EEA. If you have a Ring Alarm from that region, and you're trying to set it up in Chile, it will not work. I hope this answers your questions.
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05-10-2020 15:46:28
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