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1st generation devices no longer work
negative-feedback
wireless-security-cameras
hardwired-battery-video-doorbell
I have two 1st generation stick up cameras and one 1st generation video doorbell, and none of them will provide a Live view. Technical support “thought” they should work with a pushed firmware update, yet after an hour of trying they resigned to suggesting each of my devices “is defective “. I find it quite odd that Ring suggests 1st generation devices continue to be compatible, yet they are unable to support / remedy. Seems that 1st generation devices are simply no longer compatible or serviced by Ring.
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08-05-2024 06:57:58
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Tom_Ring
Hi @user81973. 1st generation devices are still known to work. As it is with most electronic devices, milage may very.
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13-05-2024 07:01:21
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