Feature Request Board

Browse posts, comment and give us recommendations for improvement about features on Ring.com and in the Ring app.
R
Two Ring Alarms - Alexa Guard (two locations) Select device to use with each Alarm
alarm
amazon-alexa
app-request

We have two houses and two Ring Alarms. We also have Alexa's at both locations on the same Amazon account. Alexa Guard is a great idea, but it does not work appropriately with two systems/locations . The Alexa Guard enables on ALL Alexa devices (regardless of their location) when you arm the Ring Alarm. For this to work, you need to be able to select which Alexa Device (Guard) is tied to which alarm system. Example: In the current working mode, if Alexa Guard is tied to house & alarm #1. But if I drop and break a glass at house #2 or have a window broken at House #2. Alexa-Ring will initiate the alarm from house #1 and dispatch police to house #1. This could result in unnecessary response by the wrong police dept. There could also be damage by the police trying to get in to check on the wrong house. Not to mention police not actually responding to the right location.

2104

0

0

13-12-2020 02:01:28

Responses (1)

  • M

    Hi @Randy_A - I was trying to figure out the same issue. Did you find any good work around? For us now - one house gets to leverage Guard features and the second one does not. Thanks!

    0

    11-01-2023 09:51:49

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members

    U

    user63814

    2

    User
    Solutions

    B

    Boone

    1

    User
    Solution

    J

    j0hnmsch

    1

    User
    Solution

    J

    Justin_Ring

    1

    User
    Solution