Feature Request Board
Spiders and Spider Webs trigger motion on POE Elite Cameras
Hello: I have multiple Ring cameras and what is interesting is that the POE Elite Cameras must use a different method when seeing motion because as many have pointed out on this board that insects (spiders and webs for me) will often trigger the motion at night. I have done everything to prevent this (all different methods via the app: sensitivity, Smart vs regular) and have also sprayed the areas as well and it really doesn't help much. I also have two Spotlight Cam Plus/Pro cameras and they do not have the same issue. So there must be something different and as a loyal Ring Customer I expect this bug (no pun intended) with the POE cameras to be fixed as this is unacceptable! It would be nice to get a firmware update that fixes this!! Please help or I may be forced to go to an entirely different company that doesn't have these issues.
60 •
3 •
0 •
09-07-2024 12:40:39
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates