Feature Request Board

Browse posts, comment and give us recommendations for improvement about features on Ring.com and in the Ring app.
E
Ring doorbell low battery notification on phone
device-settings
notifications
app-request

The ring doorbell provides a notification on the phone when it senses someone and when the bell is rung. But it needs a low battery notification that displays on the phone like the other notifications do. The last two times my battery was low I didn't know until the device stopped working. Having to open the app to check for this notification doesn't fly because I don't open the app unless I want to see who is at the door. A Low battery condition is too important to hide inside the app.

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80

15-04-2020 09:35:31

Responses (14)

  • W

    you are so right, I have ss system and when some one opens my doors' I receive a simple signal that lets me know. my ring has been out for a while I don't know when it is charged.How can you tell?two lights are on. Help!

    0

    10-05-2020 08:45:37

    • G

      Battery level(s) check for ALL devices at once on one page, and from both the App and Web interface desperately needed. We have more than a dozen battery powered deveices. The painful task of checking ALL their charge levels one at a time in the app is a nightmare, made especially difficult if your eyes are more than 30 years old looking at a tiny 6 inch smart phone screen. So this is especially needed for the web interface as well, please don't just focus on the App. We travel often and need to make sure they are all charged enough to keep running while we are gone. Please make this critically needed feature happen SOON! Thank You

      13

      18-05-2020 04:32:39

        T

        It would be awesome to have a battery status dashboard as part of the home screen. I have 10+ battery powered devices (with solar panels) and it’s really hard to keep up with the task of keeping all of them charged. The emails you guys send when battery is low are helpful, but it’s not really productive to “react” to the email, or to constantly check each device one by one (so many clicks!) I would love to have a screen I can see the battery level across all my devices, so I can plan a day to go outside and recharge/replace all of them at once!

        0

        02-06-2020 04:13:33

        J

        I really would like this one stop battery check screen. It is a pain to go one by one. PLEASE

        0

        12-06-2020 01:23:26

        N

        PLEASE make this feature happen! So needed and would help to keep our multiple and growing Ring device family active!

        1

        18-06-2020 06:21:09

        G

        UPDATE: Good News - Bad News - Good News: The 2020-07-08 Ring website update provides battery level for the alarm for me already, but apparently not for everyone. The battery level for the cameras is operational too, just not for me yet. The low down is, these battery level features are already working for both alarms and cameras, however, they are being rooled out and not everyone can see them yet. So sometime soon we will all start to see them showup on the website. I confirmed this with customer support today.

        0

        10-07-2020 05:29:10

        G

        Trying to attach a screen shot of what is coming. Darn, it looks like there is no t a way to add an image in a reply comment. I would love to share it with everyone, but it does not allow it. Just know it's coming. If anyone knows how I can add the image let me know and I will post it here.

        0

        14-07-2020 11:23:47

    • S

      Yes another vote from me please. Please also add a percentage threshold for users to set to meet their requirements. I might need more time to get round to charge my battery so 5% alert threshold might be too aggressive being able to change it to say 12%, may give me enough time. Overtime the battery will degrade so being able to adjust the alert threshold to 15% would be useful. Thanks

      1

      20-05-2020 12:11:31

      • I

        Hi, I just wanted to ask the feature teams to implement email notifications of when your battery is low for smart lighting battery-powered light devices (pathlight, spotlight). We get them for all of our other ring devices (non smart lighting), so it seems like an oversight.

        0

        28-05-2020 05:53:37

        • B

          I have the same comment. I need an indicator that tells me my battery needs charging. Especially if I am going to be away for a few days

          0

          01-06-2020 01:57:29

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