Responses (4)

T
TheViking
If I find that my floodlight ring camera is not picking up on people walking close to a hedge or something, but that the person is perfectly visible on camera, I would like a feature to submit the video to Ring so they can have a test video to check future algorithms.
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25-08-2022 12:00:36
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T
TheViking
Yes, there should be a "submit false positive" and "submit false negative" feature.
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13-02-2023 10:50:27
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R
RingBear
I would like an easier way to provide feedback on person detection. Basically a way to say “this was not a person” for the selected video within the app so that it goes directly to the ring team. Right now we are told to “send the video to Support” but not told a method in which to do that. Even if you know, that’s a lot of steps to manually share the video with support. Ring should want to improve the algorithm and the best way is to make it easy for user feedback.I keep having issues where i get person notifications for things that are definitely not people. Spiders climbing on the lens, deer wandering the driveway, now even pigeons wandering in the distance.This feature would be similar to how you can give feedback in the alexa app on the voice history on if it responded when you didn’t use the wake word.
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04-09-2023 12:26:35
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SedonaRider

I also do not see that option. I get a lot of deer triggering Person Detected.

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16-11-2023 16:22:52

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U

user_d27653

I get the same result. Also can't see the feedback option.

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13-06-2025 12:53:28