Feature Request Board
Browse posts, comment and give us recommendations for improvement about features on Ring.com and in the Ring app.
Remove the orange banner prompting me to upgrade to Protect Plan
Remove the orange banner prompting me to upgrade to Protect Plus even after the trial period has expired. It blocks the camera view unless I scroll up everytime which is a terrible UI experience.
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27 •
19-03-2020 17:16:57
Responses (43)
- C
**E-mails with Ring today -- first, their e-mail to me:** Hi Clay, It was a pleasure working with you today. I am glad we got everything taken care of. We deeply value your relationship with Ring and we are committed to providing you with the highest level of service. Your feedback is highly appre
•2
11-11-2022 18:45:41
- T
I've had Ring for well over 30 days. I already have a plan. I still have the annoying orange ad at the bottom of the screen every time. I can temporarily remove it by swiping but it appears again next time. I know this has been commented on before "featured requests." When will this advertisement end?
•3
10-05-2020 15:03:38
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clayj
So I have a Ring Stick Up Cam aimed out my living room window, just so that I can see what's going on outside (weather, etc.) when I am away from home. As this is on the 6th floor of a condo building, there is really no security functionality being provided by this camera, and therefore no need for it to be recorded -- I don't want to have to buy a Ring Protect Plan for this camera. Unfortunately, the Ring app does not have an option to turn OFF the prompt "Your videos are not being saved. Learn more about the Ring Protect Plan."PLEASE add an option somewhere to allow us to turn off this prompt. Not all camera feeds need to be recorded and I don't like seeing the prompt on the screen.
0
17-03-2020 14:34:58
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