Feature Request Board

Browse posts, comment and give us recommendations for improvement about features on Ring.com and in the Ring app.
S
Integrate MyQ camera into Ring
myq
wireless-security-cameras
app-request
I find it frustrating that the MyQ integration with Ring does not include the garage door cameras. It would be nice if this could be integrated so I could save to my Ring Alarm / Protection video history. I don’t plan on paying for a separate plan from MyQ for another 30 / 100 bucks a year for one camera when I already pay for Ring. Since the MyQ had integration I assumed this included their cameras which is obviously not the case.

7798

2

123

17-03-2022 07:28:23

Responses (29)

S
I agree with Sollabe. I recently purchased 2 x Chamberlain Garage Door Openers that include cameras. Part of the buying decision was that these units were supposed to be linkable to the Ring App. I completed the linking process and then discovered there is no access to the Chamberlain cameras within the Ring Ap. Frustrating and my bad. I have 16 x Ring cameras and the Ring Protect Plus plan. I most certainly will not be paying a separate fee to Chamberlain when I can simply install one of my old Ring Stickup Cams to cover the garage.

9

26-03-2022 10:05:00

S
Greetings! As stated in my post, "my bad." While there is no specific statement that I know of saying the Chamberlain/LiftMaster camera equipped garage door openers will also integrate the cameras to the Ring App, the illusion and assumption is certainly there. The MyQ webpage for Ring integration (https://www.myq.com/ring) alludes to this by showing images of camera views on a phone, statement of "monitoring" capability and, shows one of their garage door openers that is equipped with a camera. This all while not specifically providing a disclaimer to the fact there is no camera integration. And of course the assumption of camera integration is automatically there since Ring is all about cameras and the openers now have a camera option. Anyway, the hope remains that Ring and Chamberlain will enhance their integration capabilities to include the camera. Perhaps it all boils down to whether their relationship is that of partners or competitors . . .

8

27-03-2022 01:33:28

C
I agree wholeheartedly with what you said

6

14-07-2022 06:43:49

W
Is there any progress on this? Other than greed and deceptive marketing there is no reason a Ring/MyQ user should need to pay for two platforms when the backbone for communication is already in the app. Ring and MyQ need to work out the contractual agreement to integrate these two seperate-but-same services.

4

27-12-2022 07:22:57

D
That was very frustrating when the built-in camera didn't appear in Ring. I felt deceived. And I certainly regretted that I purchased a LiftMaster garage door opener with a build-in camera that I can't use.

5

31-01-2023 11:57:26

U

Agreed. I also feel deceived!

4

15-01-2024 03:47:31

U

Same here.

0

07-07-2024 03:51:23

D
Please add more votes to this proposal, so they can realize how bad was their decision to exclude cameras from the Ring integration.

6

31-01-2023 11:58:58

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Most Helpful Members

W

windracer

1

User
Solution

J

Jventerprises

1

User
Solution

R

Rick_Madik

1

User
Solution

U

user_3c8999

1

User
Solution