Feature Request Board
Enable Audio Streaming but disable Audio Recording
I live in a 2-party consent state (CA - very strict wiretapping law), in an apartment complex where my Ring Peephole Cam faces straight to the opposite neighbor's front-door (we're only 4-5 feet apart in the hallway). From what I've researched & read it's best if I disable Audio Recording to avoid troubles. However, currently in Ring doorbell (I use Ring Peephole Cam), disabling audio recording will also disable Audio streaming of the Ring doorbell in Live View (which means e.g. if I talk to someone outside let's say an UPS driver coming to pick up my packages, I am able to speak to him but not able to hear what he says). Is there a way that I can enable Ring doorbell audio streaming (in Live View), but disable audio recording in other situations? Currently Wyze Cam v2 supports separation of Audio Streaming and Audio Recording. I would imagine that there should be a (software) option for us to keep recording both audio and video, but chooses to whether to strip the video off of each video? Or maybe strip audio off of recordings only yet not stripping audio off of Live View/streaming mode? I'm not sure if the solution can be purely software-based?
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03-03-2021 02:11:39
Responses (11)
- H
I live in Washington and we have similar laws. I had your question too! After seeing there weren’t any answers to your question, I contacted Ring support. They told me there is not currently a function to disable audio recording while also enabling audio streaming. I gave them the feedback that this functionality would be very helpful — especially given that audio recording without consent may be illegal but unrecorded audio streaming isn’t. It would be helpful to be able to carry on an unrecorded conversation with someone. So I hope Ring develops that function!
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07-06-2021 07:10:01
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- D
It would be nice to be able to disable audio recording on the devices except for when a person rings the doorbell. Right now we can disable the audio recording (it is illegal to record audio in several states), but if someone rings the bell we cannot hear them speak. It would be fine if the doorbell audio didn't record, but it would be nice to at least hear them when we speak to them live (like an intercom).
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02-07-2021 04:56:20
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- T
Hi, can I +1 this feature too. I live on a busy street and don't want to invade peoples privacy by recording audio on motion sensing. But I do want to be able to speak to someone if they ring my doorbell!
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09-12-2021 02:17:53
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- U
When will this option be added? It has been requested many times during the last two years and is needed to ensure the functionality of your products and comply with data protection/privacy guidelines or laws.
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14-02-2022 08:56:07
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jcarmigiano
The option to disable audio streaming is a nice feature for privacy, but when this is enabled, it doesn’t allow 2-way audio when the doorbell is pressed. It would be nice if there was an option to allow 2-way audio when the doorbell is pressed, but also disable audio from outside for privacy.
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07-10-2020 02:11:07
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