Feature Request Board
Browse posts, comment and give us recommendations for improvement about features on Ring.com and in the Ring app.
Disable Smoke/CO Listener when Ring is in Disarmed Mode
The smoke listener should have a settings option and/or default to behave like all the other Ring devices and be disarmed when Ring mode is Disarmed.Currently the smoke listener stays active and can trigger alarms even when Ring is in Disarmed mode. While that sounds super safe, it is really too easy to trigger false alarms when users are home and have the fire department dispatched. I just had a false alarm yesterday and because I could not get to my phone fast enough the fire dept got sent and they were not too happy about it.I do not see the difference between allowing a front door sensor to be disarmed when Ring is in Disarmed mode even though an intruder might kick it in, but the smoke listener will always be active even when I am home to hear the alarm and call the fire department myself. At a minimum at least make a smoke listener option to arm/disarm with Ring arm/disarm.
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26-06-2020 21:39:26
Responses (10)
- T
The lack of this feature has forced me to unpair my smoke alarm from Ring. I can't have the fire department coming out because there is some smoke in the kitchen. I have to choose between being unprotected while away, or constant false alarms.
•2
23-07-2021 23:15:45
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- E
I agree, except that there should also be an option to disarm smoke detectors even when the system is otherwise armed. There are too many ways in which false smoke detector/CO alarms can be triggered, including dust and insects in the alarm.
•0
24-09-2021 19:12:34
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- U
Agree on the need for more tools to manage the Ring smoke listener. Pause button for cooking, ability to have smoke listener activate like a motion detector. I would prefer the later if a choice was necessary. Doing nothing the benefits do not outweigh the annoyance. Needs doing!
•0
29-12-2021 18:11:27
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- J
This is a no-brainer feature. Just have the listener show up along with all the other sensors in the mode configuration settings and let users toggle it on or off based on their preference. In my case, I would have it "on" in the "away" mode and "off" in the "home" mode. And of course it would be off in the "disarmed" mode.
•1
17-10-2022 16:29:55
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K[quote="JG_in_SB, post:6, topic:9946, full:true"] This is a no-brainer feature. Just have the listener show up along with all the other sensors in the mode configuration settings and let users toggle it on or off based on their preference. In my case, I would have it “on” in the “away” mode and “off
•0
05-07-2023 23:28:41
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BillAA
We need to be able to temporarily disable the Listiner so that we can work on our Smoke/CO alarms. Otherwise, as happened to me, the fire brigade may show up because while working on the system it produced a CO alert. Currently I can find no way to accomplish this other than removing the Listiner from the Ring system and then reinstalling it. That is unsatisfactory.
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27-11-2020 16:37:01
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